News from CCTV: Starting from January 22, railways across the country will begin selling train tickets for February 5, which is the first day of work after the holiday. The peak sales of return tickets after the holiday will continue. Some popular lines are on a waiting list as soon as they go on sale. Railway 12306 shows that there are no tickets, but the ticket grabbing software shows that there are tickets. What is going on?

Yan Zhiyuan, deputy director of the Electronics Institute of the Academy of Railway Sciences, said that the remaining ticket data displayed on the "ticket grabbing software" platform page is obtained by crawling the information displayed on the page from the 12306 platform, and then modifying and processing it. When the train tickets for a certain train are sold out, the 12306 platform will show that the train is sold out, but the "ticket grabbing software" platform will show "tickets available", which essentially induces passengers to "buy a long train and take a short train" or "buy a short train and ride the long train" Or help passengers submit waitlists.

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Yan Zhiyuan said that "ticket-grabbing software" often induces passengers to set up multiple departure and arrival station combinations, and adopt the "buy long-distance and short-distance" method of spending more money to buy tickets for a few stops ahead of the actual arrival station, and buy short-distance tickets first. Car, violation of laws and regulations Buy tickets using the "buy a short ride and take a long" bus, or add a small text prompt under "ticket available", such as "buy for a few more stops" or "don't have to get off the bus, get on the bus to pay for the ticket", etc. This kind of "ticket available" There is not really a ticket from the departure station to the destination station. "Buying a long ride and taking a short ride" allows passengers to pay more and occupy more limited railway transportation resources. "Buying a short ride and taking a short ride" and making up for tickets on the train may trigger an overcrowding alarm and affect the safety of train operation. The railway department will ask "buy a short ride" in accordance with regulations. Passenger travel will be greatly affected if people who take "short rides and long rides" get off the bus.

Experts said that "ticket grabbing software" also recommends unreasonable transfer plans, allowing its platform to show that tickets are available, and some transfer times are particularly short, which can easily cause "missed rides" when passengers travel. However, "ticket grabbing software" does not consider these actual situations and only considers its own platform interests.

Can ticket grabbing software really speed up ticket grabbing?

The person in charge of Railway 12306 stated that it has never authorized any third-party platform to sell train tickets, nor has it allocated ticket amounts to any third-party platform for sale. So some ticket grabbing software says that it can help passengers grab tickets through "acceleration packages". Is there any basis for this?

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Yang Lipeng, a researcher at the Railway 12306 Science and Technology Innovation Center, said that the "acceleration package" claimed by the "ticket grabbing software" is a marketing gimmick. In fact, adding money for passengers will not increase the speed of ticket purchase. The railway 12306 system has a complete set of risk prevention and control strategies.

Yang Lipeng said that during the login process, requests identified as abnormal will be directly rejected. During the Spring Festival travel ticket sale period, Railway 12306 rejected nearly 40 million abnormal logins in one day. During the process of submitting ticket purchase orders, the system will identify again, and abnormal ticket purchase requests will be placed in the slow queue; during the process of submitting waitlisted orders, the system will also identify again, and waitlisted ticket purchase orders with abnormal behavior will be delayed.

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Yang Lipeng said that some "ticket grabbing software" has launched fancy "acceleration packages" with different speeds, prices, and success rates, as well as "dedicated ticket grabbing channels", "missing + alternate dual channel ticket grabbing", "inviting friends to help speed up", etc. The ticket-grabbing services of different service levels make people feel that the more money you add, the faster the speed and the higher the success rate. It is completely a marketing method of "ticket-grabbing software" and has no actual effect.

As for some passengers who successfully purchased tickets by using "ticket grabbing software" and purchasing "acceleration packages", experts said that the actual situation is that the railway department has increased transportation capacity or some passengers have performed refund and change operations, and transportation capacity resources Changes have occurred and the ticket supply has become abundant, so I bought the ticket, which was actually obtained through the railway 12306 waiting list.

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Experts said that some "ticket grabbing software" will collect passengers' 12306 user names, passwords, personal and family and friend information, itinerary habits, etc., which is equivalent to handing over the control of the account to these platforms, and there is a risk of privacy information leakage.