CCTV News: National People's Congress representative Zhuo Changli comes from the domestic service industry in Shandong. She has been paying attention to the service needs of "one elderly and one young" for a long time. Over the past year, she has visited and investigated more than 200 resident families, communities, and elderly care and childcare service institutions. What suggestions are Zhuo Changli going to bring to the National People's Congress this year? Let’s take a look at the series of reports "One Year of Performing Duties".

Just just after the Spring Festival, National People's Congress representative Zhuo Changli came to visit Wang Yu, a retired employee in Jinan. Wang Yu, 87, and his 90-year-old wife Su Huai are old and weak and sickly. Although they are cared for by their daily life, the cost of living and elderly care still puts some pressure on the old couple.

Without the children around, have the old couple considered centralized retirement in nursing homes?

Wang Yu, a citizen of Jinan, said: "I still think that home-based care is good. Why? It has a home-like flavor."

During the survey, Zhuo Changli learned that according to statistics, there are currently about 24 million people over 60 in Shandong Province, and less than 200,000 people choose to centrally support their elderly care institutions. At present, Shandong Province has a number of subsidy policies involving "one elderly and one young", mainly based on bottom-line guarantees, including subsidies for elderly care institutions.

Zhou Bin, deputy director of the Elderly Care Service Department of Shandong Provincial Department of Civil Affairs, said: "At the level of Shandong Province, there is a monthly agency operation subsidy for general elderly care services institutions that receive moderately disabled or above the elderly, which is no less than 200 yuan. This also stimulates institutions to provide some professional services to disabled elderly people."

It is not only an "old" but also an "younger". In 2024, the permanent population of Shandong Province was nearly 101 million, of which nearly 2 million infants and young children aged 0-3. In addition to corresponding subsidies at the national level, Shandong Province also has subsidies for childcare institutions.

After visiting many resident families and childcare institutions, National People's Congress representative Zhuo Changli found that parents are often reluctant to send children under 3 years old to childcare institutions, and asking for care is also a considerable expense.

At the same time, from the perspective of elderly care institutions and housekeeping personnel, caring for the elderly and children requires more costs and energy, and their interests also need to be guaranteed.

National People's Congress representative Zhuo Changli said: "In fact, I am thinking about putting the subsidy into our large-scale childcare and elderly care trays and redistribute it in this way. If the consumption subsidy is used, then let the elderly and parents of children choose freely, so that they can achieve more accurate and sustainable results. If you consume, there will be subsidies, and if you don't need or consume, there will be no subsidies. This will be more fair and more adaptable to social needs. This will use this small subsidy to leverage the big market, and it will develop sustainably."

For Zhuo Changli, how to make subsidies and services for "one elderly and one young" more accurate and sustainable is also the focus of her research on her duties.

After extensive research, Zhuo Changli is preparing to bring his final "Suggestions on Paying attention to the service needs of "one elderly and one young" and providing service consumption subsidies for infants and young children aged 0-3 and elderly people over 70" to this year's National People's Congress and the Chinese People's Political Consultative Conference.

National People's Congress representative Zhuo Changli said that the General Secretary pointed out that "household services have great potential. We must adhere to integrity-based, improve professionalism, and be convenient to others and for ourselves." Each of us will grow old, and our family has children. She is particularly happy to send the best services to thousands of households so that more people can get benefits and benefits.

Along the way, Zhuo Changli visited families, elderly care and childcare institutions, came up with ideas and solved problems, and talked deeply. He often made suggestions and discussed for a long time because everyone actively offered suggestions. "One old and one young" are related to hundreds of millions of families. How to find the crux of complex phenomena and how to propose pragmatic and effective solutions? This research interview with Zhuo Changli also made us more deeply understand the meaning of "people represent the people for the people".